Worldwide delivery network

Improving business communication skills

Our worldwide network of trainers hold a diverse range of skills, and have developed materials covering a range of business communication subjects. When you work with us, we source the content, skills and experience you require to ensure personal, team and leadership effectiveness in -

Practical communication skills:

• Planning, drafting and editing written communications.
• Copywriting.
• Impact and influence through communication.
• Grammar and punctuation.
• Verbal communication and public speaking.
• Mastering communication in ad-hoc and planned situations.
• Maximise opportunities from difficult questions.
• Simplifying technical information.

Personal skills:

• Body language.
• Eye contact.
• Listening and forming a suitable response.
• Simply and persuasively structuring and communicating ideas.
• Negotiation.
• Networking.

Management skills:

• Understanding your personality and how you communicate with others (and like to be communicated to).
• Communication between teams and individuals.
• Conflict management and resolution.
• Leadership team development. 
• Interviewing. 
• Complaint handling and customer response.

Tell us your challenges:

We're here to help you solve your learning and development challenges. Why not contact us to discuss your communication skills challenges:

• Call us: +44(0)20 3836 8640. 
• Email: info@indigobusiness.co.uk.
• Take a look at our Communicate range of business communication courses and workshops.